Privacy Policy

Welcome to PixKreator ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://pixkreator.com. We are committed to protecting your privacy in accordance with the applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our website, you consent to the collection and use of your information as described in this policy. Please read this Privacy Policy carefully. If you do not agree with our practices, do not use our website.

1. Information We Collect

We collect the following personal information from you when you interact with our website:

• Email Address: Collected when you sign up for our services or subscribe to our email list.
• First Name and Last Name: Collected when you register on our site, make a purchase, or fill out a form.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process your transactions when you purchase products or services.
• To communicate with you regarding updates, promotions, or other news related to PixKreator (if you have opted in to receive such emails).
• To provide customer support through our support page.
• To improve our services and website through analytics tools like Google Analytics.

3. Payment Information

If you choose to purchase products or services through our website, we use third-party payment processors such as PayPal and Stripe. These payment platforms may collect and process your financial information (e.g., credit card details) to facilitate transactions. We do not store or have access to your financial information.

4. Tracking & Analytics

We use Google Analytics to track and analyze user interactions with our website in order to improve your experience. This tool collects information such as your IP address, browser type, and pages visited. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.

We also use Invisible reCAPTCHA to protect our site from spam and abuse. Invisible reCAPTCHA is governed by Google’s Privacy Policy and Terms of Service.

5. Cookies

We do not use cookies for authentication or session management. However, we may use third-party cookies for tracking and analytics purposes, such as those from Google Analytics.

These third-party cookies help us analyze how users interact with our website and improve our services. You can modify your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our site.

6. User Rights under GDPR

If you are located in the European Union (EU), you have the following rights under the GDPR:

• Right to Access: You may request to access the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate personal information.
• Right to Erasure: You can request that we delete your personal data under certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a commonly used format.
• Right to Object or Restrict Processing: You have the right to object to or restrict our processing of your personal data.

To exercise any of these rights, please contact us at pixkreator@gmail.com.

7. User Rights under CCPA

If you are a resident of California, you have the following rights under the CCPA and CPRA:

• Right to Know: You can request details about the personal information we collect, use, and disclose.
• Right to Delete: You can request that we delete any personal information we have collected from you.
• Right to Opt-Out: You can opt out of the sale of your personal information (although we do not sell personal data).
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us at pixkreator@gmail.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

9. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no transmission of data over the internet is completely secure, and we cannot guarantee the absolute security of your data.

10. Data Storage and International Transfers

Your personal data is stored on secure servers located within the European Union. Specifically, we use Google Cloud services, and our servers are located in the Europe West 1 region, Belgium. This ensures that your data is protected in accordance with GDPR regulations, as the data remains within the EU.

We take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us through the following methods:

• Email: pixkreator@gmail.com
• Support Page: https://pixkreator.com/support

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date below.

Last Updated: October 20, 2024